About Dr. James L Fernau MD

At Dr. James Fernau, Aesthetic Plastic Surgery & Medical Spa, we offer a comfortable and relaxed setting for patients as they begin their cosmetic surgery and skin rejuvenation journey. The blend of a warm and beautifully decorated facility, a highly skilled staff, and advanced medical technology, allows us to provide our patients with the self-assurance they need. Our goal is that every patient leaves our plastic surgery office feeling knowledgeable about cosmetic surgery and the benefits it can provide to improve your quality of life. In addition, we believe an exceptional patient experience is at the forefront of our success. We strive to make sure your needs are met and that you are completely satisfied.

Dr. Fernau has received 4 awards.

Rating Overview

139 Ratings with 95 Comments

The overall average patient rating of Dr. James L Fernau is Excellent. Dr. James L Fernau has been rated by 139 patients. From those 139 patients 95 of those left a comment along with their rating. The overall rating for Dr. James L Fernau is 4.5 of 5.0 stars.

Location

get directions Dr. James L Fernau
1000 Cliffmine Rd Ste 120
Pittsburgh, PA 15275

Specialties

Dr. James L Fernau has the following 2 specialties

  • Specialty Expertise

    Dr. James L Fernau has the following 18 expertise

  • Nose Job (Rhinoplasty)
  • Hair Restoration
  • Gynecomastia
  • Reconstructive Surgery
  • Laser Resurfacing
  • Skin Cancer
  • Chemical Peel (Chemexfoliation)
  • Breast Implants (Breast Implantation)
  • Breast Augmentation
  • Liposuction (Lipectomy)
  • Breast Surgery (Mammaplasty)
  • Dermabrasion
  • Facelift (Rhytidoplasty)
  • Neck Lift (Cervicoplasty)
  • Eyelid surgery (Blepharoplasty)
  • Laser Surgery
  • Cosmetic Surgery
  • Laser Hair Removal

Board Certifications

Dr. James L Fernau is Board Certified in 2 specialties

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 95

Customer service needs work

I had a procedure scheduled for over a month. I took almost a week off work for this procedure because I was assuming I was going to look off for a few days. The day of my procedure approaches. I live over an hour from their office, so I was leaving early for my appointment. They call me after I am on the road for about 20 minutes, telling me that the doctor won’t be in for my appointment, but they might be able to “squeeze me in” later on the day. Ok that’s fine. I go home and wait for them to call and tell me when. They call back about an hour later and tell me that the doctor could see me, BUT they don’t actually have the product in that is part of my procedure due to a snow storm. My mother lives about 20 minutes from their office and didn’t have any snow, but ok?? They left it at that. Offered me nothing for the inconvenience. I wasted my time, gas, and spent a week off of work for nothing. So yeah, they could say that I never saw them... but it was because of their irresponsible scheduling.

Full Review Rating Breakdown

Office staff is pleasant and consultation was very informative.

My contact with the office staff was very pleasant, they were able to answer questions and scheduled my initial consultation without any problems. I came in for the consultation and left feeling like I had everything I needed to make a well information decision. The whole experience from start to finish went smoothly and thus far I'm happy with the outcome.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Excellent, Talented Surgeon

Dr. Fernau performed a rhinoplasty, septoplasty, and otoplasty on me. I am extremely happy with the result. In addition to being extremely talented, he is also very big on patient safety and I would recommend him 1000%. The office staff were always very kind and willing to answer any questions.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Horrible doctor

My sister died the next day after he did a Brazilian butt lift on her.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Awful experience

  • Awards

    4 Awards

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2015, 2016, 2017, 2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice Award

    Patients' Choice Award (2015, 2016, 2017, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Top 10 Doctor - City

    Top 10 Doctor - City (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • On-Time Doctor Award

    On-Time Doctor Award (2015, 2016, 2017, 2018)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Education

    33 Years Experience

  • University Of Utah School Of Medicine

    Graduated in 1986

  • University Of Utah Health Care

    Residency

  • Dr. James L Fernau Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Select
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Cigna
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry HealthAmerica HMO
    • Coventry HealthAmerica PPO
  • Highmark BCBS
    • Highmark PPOBlue
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • UPMC Health Plan
    • UPMC PPO
    • UPMC Premium Network Plans
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

1000 Cliffmine Rd Ste 120, Pittsburgh, PA
  • Similiar Doctors

    Dr. James L Fernau is similar to the following 4 Doctors near Pittsburgh, PA.

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