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Dr. James J Flaig Is this you?

About Dr. James J Flaig

Dr. James J Flaig, DO is a Doctor primarily located in Effingham, IL. He has 17 years of experience. His specialties include Surgery. He speaks English.

Rating Overview

6 Ratings with 2 Comments

The overall average patient rating of Dr. James J Flaig is Great. Dr. James J Flaig has been rated by 6 patients. From those 6 patients 2 of those left a comment along with their rating. The overall rating for Dr. James J Flaig is 3.8 of 5.0 stars.

Mapbox Map of Dr. James J Flaig

Primary Address

Effingham Surgical Associates

900 W Temple Ave Ste 101
Effingham, IL 62401
Get Directions

Specialties

Dr. James J Flaig has the following 1 specialty

  • Surgery
  • Specialty Expertise

    Dr. James J Flaig has the following 2 expertise

  • Surgery
  • Laparoscopic Surgery (Laparoscopy)

Dr. James J Flaig has 0 board certified specialties

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Reviews

Showing 5 of 6

Follow-Up to Prior Review: Great Doctor But Won't Return

I am following-up on my previous review of this doctor. Again, I was satisfied with Dr. Flaig himself, with the procedure that he performed, etc. Please read my other review for details as to why I do not recommend this doctor and chose not to return to his office for a follow-up. I saw my PCP instead. When I was contacted by Dr. Flaig's office in regard to my scheduled appointment I nicely told the receptionist that I had already been seen by my PCP. She said, "he performed a procedure the last time, right?" I replied very nicely, "Yes, he did. But I will be very honest with you. I did not like the way I was treated after my appointment, so I have chosen not to be seen by your office again."SHE PROMPTLY HUNG-UP ON ME.That only affirms my decision not to return, nor recommend. It also helps me feel confident in saying that the staff (other than Dr. Flaig) are extremely unprofessional and rude.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Overall Great Doctor, But Totally Unsatisfied with Aftercare and Won't Return

I felt that the office staff were very courteous, and it was easy to obtain an appointment. I also felt that Dr. Flaig himself was a very pleasant man who made me feel comfortable and at ease. I felt that he could have spent more time with me, however, I had previously had this procedure done by another doctor a few weeks prior so I knew what was to be expected. Unfortunately, I have a huge problem with the "aftercare" provided by his staff. I had an incision procedure done on an infected leg wound. Several days after the procedure I was having great difficulty in cleaning it properly due to the immense pain brought on by having to insert swabs deep into the wound that were soaked in peroxide and clean out debris. I was told by my PCP to call their office and request something for pain control. Dr. Flaigs nurse bluntly told me "he is not one to do hand outs of pain meds" and flatly refused to even ask. I felt that using a term like "hand out" was not only demeaning, but borderline unethical. I felt that I had a legitimate need and was being treated like a drug seeker, despite having waited several days to call. I ended up seeing my PCP who irrigated and cleaned my wound, prescribed a simple lidocaine gel and irrigation supplies, and agreed to see me weekly for cleanings. I have now cancelled my follow up w/ Dr. Flaig and will not return to that office.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Four Stars
Four Stars
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Education

    17 Years Experience

  • Philadelphia College Of Osteopathic Medicine

    Graduated in 2001

  • Accepted Insurance

    Dr. James J Flaig accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Illinois
    • BCBS IL PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry Health and Life IL PPO
    • Coventry HealthAmerica PPO
    • Coventry IL PPO
    • Coventry MO PPO
    • Coventry PPO Platinum
  • First Health
    • First Health PPO
  • Health Alliance
    • Health Alliance HMO/POS
    • Health Alliance PPO
  • HealthLink
    • HealthLink PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Effingham Surgical Associates, 900 W Temple Ave Ste 101, Effingham, IL

Video

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