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Dr. James H Gray Is this you?

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29 Ratings • 5 Comments

3.3
  • 11
  • 2
  • 4
  • 4
  • 8

Quality Rating

Satisfied

Wait Time
29.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 29 Ratings

One Star

Good doctor but VERY RUDE staff!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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From a Medical point of view ..... Great Doc. POOR Staff

Dr.Gray did a great job treating me yrs ago so I recommended him to my mother, he did a great job Treating Dx of 3rd Nerve Palsy then recommended him to my Daughter for herself & my G-Baby ............ Unfortunantly HIS STAFF S_CK's. Very rude, unprofessional & they hide behind each other's LIES. VERY POOR Pt. communication. The WORST I have ever came across. You have to continuously call them to find out if your eye glasses or contact's ARE IN. You leave messages & they DO NOT RETURN YOUR CALL. My question is does the Dr. know how BAD his staff is ? Will I go back ? NO ... He not only lost A PATIENT, He is losing 4 Patient's

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
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Blindness after Surgery

My story is: I went in for a routine eye exam with Dr. Gray, as I was having eye pressure. He convinced me that I needed surgery immediately, due to a cataract. He changed the course of my life. I couldn't believe that after the surgery I was totally blind in one eye as well as the eye had changed into a major deformity. Permanently hurt. It was utter shock!!!

Wait time
15.0 minutes
Friendly Staff
Bedside Manner
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Bad eye doctor

This eye doctor was very unprofessional. He was rude and he told my husband that we had to many children that's why we're having a hard time paying for the prescription. He also told me when he grew up there wasn't any medicaid and his mom worked hard to get what he needed and that we should find a way to pay for my sons medically necessary contact lenses. I was insulted by this mans words and his huge lack of professionalism and respect.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

The doctor was exceptional.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

One Star

Five Stars

One Star

One Star

Three Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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