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Dr. James K Roberts Is this you?

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28 Ratings • 6 Comments

3.0
  • 7
  • 3
  • 4
  • 7
  • 7

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Wait Time
30 min
Appropriate Followup

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Showing 12 of 28 Ratings

One Star

Great service, i would recommend to family and friends.

Easy Appointment
Promptness
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Horrible experience - left damaged - an outrage

Ordered basic blood work and radiology, clearly knows not enough to order pertinent bloods or appropriate scans. Refers to doctor whose office says none of the doctors treat that condition, when I ask why - told too many symptoms to try to figure out. When I indicate he referred me to that doctor, response was, must be a favor to him. Then when go to referred doctor, told don't have condition despite other doctors saying so and having giving medicine. Then tried to go different doctors, blocked from it, and told must stay with him as he was original doctor, even though he refused to treat, and didn't know anything. Of all the nerve to purposely send to someone to support his escape of his lack of knowledge of a condition, by indicating there was no condition, despite what other doctors have documented.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Pass

Very hard to get an appointment with and despite his so called reputation with his peers when you finally see him he is nice yet very dismissive as to the chance you may have a health issue and doubts everything you say. Uses basic testing and jumps to conclusions rather than giving thourough evail. I imagine if you 100% have had a neuro issue for years and are looking for routine checks on your meds than this is your guy.

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Daughter of a patient

My mother has been a patient of Dr. Roberts for a while. When you acctually see him, he is a nice enough guy and educated doctor. However, it is nearly impossible to ever get him. It take months to get an appointment and days to get a callback, if at all.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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very disappointing experience

i accompanied my mom to this doctor and while she thought he was fine during the visit, his follow-up was extremely disappointing. she tried for 3 days to contact him regarding issues with medication he had prescribed. to say the least, this office seems to be very poorly organized administratively. we kept getting different answers about why he hadn't returned our (urgent) calls and when he finally did call he did so during the one hour we specifically said my mom would be unreachable. when they finally spoke he was unapologetic and uncaring. my mom is an older person in a lot of discomfort and this doctor's manner added to rather than alleviated her stress. he may indeed be professionally skilled and knowledgeable but my mother was so furious about how she was treated she will never go back to him.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Definitely very knowledgeable and excellent at diagnosis

Wait time
40.0 minutes
Promptness
Friendly Staff
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One Star

Easy Appointment
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Five Stars

Five Stars

Wait time
15 minutes
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Four Stars

Five Stars

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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