- Easy Appointments
- Friendly Staff
- Accurate Diagnosis
- Bedside Manner
- Spends Time With Me
- Appropriate Followup
- Wait Time
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Have you seen Dr. James M Santarelli?
1 Doctor in the Entire Building and he's terrible!!!!
Self-verified patient of Dr. James M Santarelli - Posted on March 23rd, 2017
Wait time is Long, front desk and nurse Stephanie very unfriendly, No follow-up and difficulty in reaching him if you are having problems.
A review by a patient that verified they have visited Dr. James M Santarelli - Posted on July 24th, 2016
Self-verified patient of Dr. James M Santarelli - Posted on April 7th, 2016
Outstanding Dr. I started going to him over 10 years ago when my original Dr. retired and recently moved my mother from another state and brought her to him. He has always been very courteous and thorough with his exams. I would recommend this Dr. to anyone looking for one
Piss poor professional attitude
A review by a patient that verified they have visited Dr. James M Santarelli - Posted on January 27th, 2016
Just waited on hold for 18 min to check on a script I called in 2 days ago to get the answer its being reviewed!
Great Staff; Disappointed in Doctor
A review by a patient that verified they have visited Dr. James M Santarelli - Posted on April 22nd, 2015
A patient who verified they visited Dr. James M Santarelli - Posted on February 18th, 2015
He is very busy and is worth the wait.
Think hard before choosing this doctor
A review by a patient that verified they have visited Dr. James M Santarelli - Posted on June 10th, 2014
I am writing this review on the way my father has been treated, SIX MONTHS ago my father had a kidney infection, He also had a near fatal level of lithium in his system for 4months before we took him to froedtert hospital. This doctor would not even talk to my mother without my father present,, my father could not even walk to get to his office, What kind of doctor won't even talk to someone, I guess he couldn't charge for an office visit so why bother. This review most likely won't make it to his website.. I just hope a least one person will get a chance to see what kind of doctor he is . My father would have died if my mother didn't take him to froedtert. NO THANKS TO HIm
Really Nice guy
Self-verified patient of Dr. James M Santarelli - Posted on August 22nd, 2012
5 year patient. The doctor is great if you want to get in and out of there quickly. Downside is that his practice isn't particularly sensitive to the male gender who want to discuss any male issues. He always brings one or two his young female assistants with him to the examining rooms to be his note taker. It probably works fine for women patients but I'm a guy who doesn't want to discuss male issue with more privacy so I'm switching and looking for another doctor.
Horrible Office Staff
A review by a patient that verified they have visited Dr. James M Santarelli - Posted on June 23rd, 2012
I have never experienced such poor office staff. If you need a referral find a different doctor. So disgusted, and it's happened several times. My appointment was over a month ago and they still have not submitted the paperwork. I've called several times. The staff puts you on hold FOREVER! It's a shame because the doctor is so nice.
horrifying dr and staff
Self-verified patient of Dr. James M Santarelli - Posted on February 10th, 2012
Horrible dr. Doesn't spend any time in the room with patients. Staff is rude. His NP and PA are very rude and dont have a lot of knowledge. He is in and out of the room in less than a minute. If you are sick they tell you go to ER!
Self-verified patient of Dr. James M Santarelli - Posted on September 19th, 2011
Very bad poor poor care. I have had this Dr. for 4 years and never met him himself. I always have someone new and they dont know anything about me as a result of this have had injury in care. Also I never can get my prescription renewed on time there are months where there is noone to sign for the meds. for days.In this case 5 days of calling to renew my monthly HEART meds. I am no longer going to use this Dr, as my injuries resulted in poor care including 47 angina attacks and 2 mass heart attacks after seeing them 2 days prior telling me not to worry I am ok>>>???? THANK GOD I SURVIVED THANKS TO THE AMBULANCE DRIVER DECLINING TO TAKE ME TO THE SAME HOSPITAL I WAS GOING FOR THE ANGINA ATTACK!!!
just plain hurt and feeling neglected
A review by a patient that verified they have visited Dr. James M Santarelli - Posted on May 23rd, 2011
I believe Dr. Santarelli generally care for his patients but I believe he has too many patients to manage all of their care properly. I would not recommend him at all as his staff will answer phones and try to help but they are not knowledgeable enough to help patients due to poor communication skills. In fact staff is rude and have made such gross errors in communication that I changed doctors after being a patient for almost 14 years. These errors have drawn a rift between patient and doctor. I never have done a online review but I will not stop until every opportunity to write this same comments and recommendation within any and all doctor review forums.
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