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Dr. Jane C Kerr-Fernandez Is this you?

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8 Ratings • 2 Comments

3.5
  • 4
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
13.3 min

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Showing 8 of 8 Ratings

Cancels and does not show any sympathy.

I have been going to her for over 7 years. And during my pregnancies she was great. I started having other issues and she was not so nice. She cancelled my appointments and after I had to rescheduled my appointment due to a sick child, and surgery, she was not thrilled. She referred me to someone else without a full explanation and then when I finally scheduled an appointment and it was delayed, I had to make another appointment with Dr Kerr. She then cancelled, "because a vacation" and staff was rude and scheduled me with someone else on staff. She never took the time to understand the stress I was having with my several conditions as well as my families life. She inconvenienced me several times and now I feel afraid to get help because I will just get the same treatment.

Wait time
15 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Highly Recommended

Dr. Kerr delivered both my kids via C-section and I have had 2 bartholin surgeries with her. All went as well as they possibly could. She is just excellent in all areas! Highly recommended.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

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Five Stars

Five Stars

Wait time
15.0 minutes
Easy Appointment
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Friendly Staff
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Two Stars

Easy Appointment
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Four Stars

Easy Appointment
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One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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