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15 Ratings • 6 Comments

3.9
  • 8
  • 0
  • 3
  • 3
  • 1

Quality Rating

Satisfied

Wait Time
25.9 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 15 Ratings

Five Stars

Very personable doctor. Very caring and takes the time to listen to my concerns.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Love Dr. Henderson, but she has a rude nurse

Dr. Henderson is always wonderful and compassionate. Her nurse is rude, unprofessional and makes the visit unpleasant. The front desk is friendly.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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My experience with Janet L. Henderson M.D

I waited for over and hour to visit with Janet and when she got in the room , I started to put my phone away and she was very rude towards me and demand I turn of my phone and told me it was rude I was on the phone while I was waiting on her. This first impression made my entire visit uncomfortable and awkward. I will never go back to visit her, and I don't recommend going to her

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Best GYN Experience Ever!

I'm 57, so I've had numerous Yearly exams. My visit with Dr Henderson was by far the most pleasant 1. She is very gentle and listens to you! I highly recommend her!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

At my last appt I waited 45 min before going up to the front desk to ask what was going on. I was told that it was going to be another 30 min before I would get seen. The receptionist did not care that I was being asked to wait for over an hour after my original appt time and that is very unprofessional. Patients aren't allowed to show up over an hour late to an appt so why can doctors make us wait that long. You should never have to wait more than 30 min.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Very caring!

I've going to Dr. Henderson for about 5-6 years now. I feel very comfortable during my examinations and she's very informative. Not only is she very professional, she's very caring and considerate.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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