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Dr. Janice M Gelfand Is this you?

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2 Ratings • 1 Comment

3.0
  • 1
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Quality Rating

Satisfied

Wait Time
35.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 2 of 2 Ratings

Dissatisfaction, disappointment, disbelief

While I never had a direct issue regarding Dr. Gelfand, her staff was rude, unprofessional and uncooperative. When this was addressed by a fellow Doctor on my behalf the complaint was ignored and I am still awaiting an apology. I have since found another doctor and will report this to a higher authority. I pay for medical benefits and I should've not have been treated in a manner that left me visibly upset and emotionally disturbed. Her assistance Barbara screamed at me while I exited the door with my head in my hands. I have never been treated in such a manner .

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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