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Dr. Janice M Massey Is this you?

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27 Ratings • 7 Comments

1.7
  • 5
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  • 22

Quality Rating

Dissatisfied

Wait Time
42.8 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 27 Ratings

Dirty and no basic hygiene

An absolutely horrible doctor. I guess she missed the class on basic hygiene in medical school, like wearing gloves , washing her hands, and wearing a reasonably clean coat...specially if she's going to put a needle in my body. The rooms over there are just filthy and disgusting. I am not sure what exactly is going on in that place..but sure thing is, I am never going there again. Never.

Wait time
56 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Worst doctor I have ever seen in my life.

I was diagnosed with myasthenia gravis and put on medication before ever seeing Dr. Massey. She was extremely condescending, rude, and unwilling to listen to reason and logic. She promptly told me that I didn't have MG (??) and to stop taking my meds (prior to taking them, I was in terrible shape, and I was pretty much on a liquid diet because I couldn't swallow solid food, thanks to the weakness of my throat muscles). I remember scoffing at her "advice" and telling her that I suppose she wants me to go back to being unable to function like a normal human being. Nothing I said got through to her. She chalked my symptoms up to "stress" and "anxiety" just because my antibody test came back negative, which happens quite often, I might add (and as a supposed MG "expert", she should know that). Not to mention that two other neurologists diagnosed me with it, and the medication made a massive difference. She actually had the nerve to tell me to stop taking my meds and see a therapist! Unbelievable. Yes, Dr. Massey, I'm sure the ptosis, double vision, dysphagia, slurred speech, and generalized muscle weakness were all caused by "stress". This woman is a disgrace to Duke. I told her off and walked out of the room, but I hate to think of all the patients who take her "advice" seriously. If you value your health at all, avoid her at all costs.

Wait time
20 minutes
Easy Appointment
Promptness
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Malpractice lawsuit

I will not share any details here as my husband and I have decided to proceed with a malpractice lawsuit against this doctor. We were extremely unfortunate to have chosen her to treat my mother's condition. I hope others will be very careful around her. I really think she needs to undergo a mental evaluation to determine if she is capable of managing patients and performing procedures.

Wait time
56 minutes
Easy Appointment
Promptness
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One Star

An absolutely horrible experience. I would not recommend her. There are a lot of better doctors out there who are way more knowledgeable and up to date. I wish she could improve her bedside manner and not be so rude and condescending to her patients.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
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Awful

Condescending Doctor

Dr. Massey has a very poor bedside manner and is also very dismissive and undermining to the patient. I left with many more unanswered questions than when I came in. I would not recommend her to anyone. She speaks down to the patient in a very condescending manner.

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Outstanding physician with caring bedside manner

One Star

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

One Star

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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