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Dr. Jay M Bernstein Is this you?

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30 Ratings • 7 Comments

3.8
  • 17
  • 3
  • 2
  • 1
  • 7

Quality Rating

Satisfied

Wait Time
30.6 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 30 Ratings

Five Stars

I have been bringing my son to Dr Jay Bernstein and Dr. Mayumi Mori now for the past 4 years and both doctors are extremely friendly and caring. They take their time with the patient and also they answer all questions that I had. The office staff is super friendly with the kids and super helpful on the phone when making appts and informing you in regards to any insurance questions you may have. I will continue with this practice and these doctors until my son ages out of their practice.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Great doctor. Ladies...think long and hard about what you want in a doc...warm and cuz us really meaningless. Staff us great. You have to wait because he is BUSY.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Staff is rude, not friendly. Dr. told me that my child's vision is great. It was not a correct diagnosis. Feel sorry waisted time and money

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Will charge you so much money even with the best insurance company

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I was very happy with the staff (especially the nurse). Dr. Berstein took a lot of time with my son and I did not feel rushed. I was able to ask the questions I need to and received answers that I could understand.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Mother of 8 year old girl

Condescending when he speaks to you. Does not explain issue or treatment well.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Terrible experience

Had to wait 2 hours passed my scheduled appointment and the staff was very rude. The Doctor made my 8 year old daughter cry and to make matters worse they over charged me. WARNING, DO NOT GO THIS PRACTICE !

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Four Stars

Five Stars

Five Stars

Four Stars

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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