Dr. Jean-Paul Romes, MD

Remember, as a patient, you pay the doctors and you are in charge of your medical care. You do not have to agree to every test or hospital admission they recommend. Our situation could have been made so much worse if I had agreed to this doctor's illogical recommendations.

Please delete if not allowed. Last night I visited Pocono Urgent Care in Stroudsburg next to Target. Below is my review and it’s really long. If you don’t have time to read it, save yourself the trouble and just don’t go there. Go somewhere else. Or at least make sure you don’t get seen by Dr. Romes and check to make sure there is a different provider there. Dr. Romes is the owner so nothing will ever come of this but the least I can do is warn other moms. My review below is only half of what I had to say and what went on. This is the worst urgent care I’ve ever visited. The receptionist was amazing and so sweet. We were registered and taken back to a room very quickly but the care my daughter and I received after we got into an exam room was the worst I have ever experienced. It started when the nurse weighed my 5 year old daughter and made a comment “wow you must have had a lot of cookies”. I’m sure she was trying to be funny and relax my daughter who was nervous about the… visit which I totally understand and appreciate but as soon as she left my daughter asked me if she was fat. She is extremely thin. The nurse did a strep test on both of us and then we basically sat in the room for about 30-40 minutes before Dr. Romes came in. There was only one other Patient there when we were coming in and he was leaving so really we were the only one there. Dr. Romes seemed to be sitting at a desk on a computer. I’m assuming they were waiting for the results of the strep test but there is no reason we couldn’t have been checked over while the results came in to save time. When Dr. Romes finally entered the room, he did not introduce himself or make eye contact with me the entire visit till he was leaving the room. He came in looking down at the floor and asked what brought us in. I explained that my daughter was sent home from school and the school nurse suspected strep bc she had a fever of 102.4 and I also had the same thing so wanted to be make sure we were treated before it got worst. He started rambling down a list of symptoms as if he was on a tv commercial and I stopped him and said “are you saying she has strep?” He snapped at me and said none of these symptoms are strep symptoms. Then continued on with his terrible attitude and rant which I could barely keep up with bc of how fast and ridiculous he sounded. Nothing he said made sense and I’ve never been told half of what he was talking about from my actual doctor. Eventually he said she didn’t have strep and that she had a cold. I said “a cold with 102.4 fever?” He replied by saying “why do you sound surprised?”. I said because I am surprised and he told me I shouldn’t be. Who talks to a patient like that? This kind of behavior went on and on for about another 15 minutes of him making weird comments about how most people wait till they have more symptoms, we are no different than any other patient he saw today and that over the next couple weeks I could expect us to have red crusty eyes, stomach pain, diarrhea, runny nose, headache and a million other things he ranted off. He kept saying things about a stuffy nose. We don’t have any cold like symptoms just a sore throat. I am very familiar what a cold is and the symptoms and I am not an idiot. And now my daughter thinks she is going to get red crusty eyes. So that’s great to have to explain to a 5 year old that no she’s not fat and no she isn’t getting red crusty eyes and to ignore the doctor comments. He also made sure to tell me he had the same thing and he’s on day 5. Really, I don’t care! I normally would go to my regular family doctor/pediatrician but I thought I would get ahead of it and get checked so I didn’t have to take off work, my daughter could get back to school quickly and I didn’t have to lug my 7 month old baby and sick daughter around town for doctor checks. I guess I should have just waited and now I know for next time. Save yourself the trouble if you’re reading this, and go somewhere else.

He loves to hear himself talk, but is not very good at listening to the patient. He is pretentious, condescending, and demeaning. Do not even suggest what you think you might be Ill with. He has a god complex and will do anything to prove you wrong, even if you are right, just because you mentioned it - and HE is the Dr. I would avoid that Urgent Care in general. The wait time is ridiculous, and his bedside manner needs some improvement. Front desk Staff friendly.

Worst experience ever. Horrible bedside manner. Never again plenty more Doctors who care!