The absolute worst experience I've ever had on all counts. I would rank them MINUS 10 if I could. Reasons: Months to get an appointment and I gave them 3 reasons that I needed care; I told receptionist 3 reasons I needed care; After over 2 1/2 hours WAIT, I told technician what I needed testing for and problems. I waited longer!!!, then when the doctor finally saw me, she did not even seem concerned that the tech had not tested me for the indications I had asked. She looked in my eyes with her little light and said make another appointment. NO apology, no empathy. When I explained to receptionist that I had already paid for the visit, but would like one on a day that I would not have to wait hours and that I would like to have a Free appointment, she said, "Oh, Doctor's time is too valuable and she Always has a wait. You MUST pay." I said, "I MUST find another doctor. I wish that I could bill you for your discourtesy and for wasting my time, not to mention that my health needs were NOT met." Do you have 4 hours to waste for not getting your eye need met? I certainly do not.
