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Dr. Jeffery Hein Is this you?

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24 Ratings • 4 Comments

4.1
  • 16
  • 1
  • 1
  • 3
  • 3

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
16 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 24 Ratings

Fantastic doctor

Posted on September 10th, 2016

Dr Hein has been my pcp for a few years,he always has time to answer my questions. He is very personable and he truly cares about his patience.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Needs a new staff

Posted on December 5th, 2013

The doctor is fine, but his staff is a nightmare. They do not have the doctor call you when they are asked to. They can not be trusted to do what they say they will do when they say they will do it. The phone system is down for a two hour lunch everyday. You will rarely get anyone to actually answer a phone when you call. If you do get to speak to someone, be ready to be treated rudely. Personally, I have had enough and will begin looking for a new practice.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Personalized care

Posted on April 26th, 2012

I love this doctor ! I intend to begin taking my whole family here. In the 10 years I have seen Dr. Hein he has always been so caring and attentive to my healthcare needs. It is so rare to find a Dr. that truely seems to listen and take time to evaluate. Dr. Hein is just that man.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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I love him

Posted on April 29th, 2011

He has been fantastic. The only issue we have had in 2 years was an incorrect billing for a well appointment. This was corrected promptly.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 5th, 2017

Four Stars

Posted on October 27th, 2017

Five Stars

Posted on May 12th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on March 7th, 2016

Five Stars

Posted on December 28th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 7th, 2015

Five Stars

Posted on April 20th, 2015

Five Stars

Posted on February 25th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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