About Dr. Jennifer L Helton

Dr. Jennifer L Helton, MD is a Doctor primarily located in Charlotte, NC. She has 29 years of experience. Her specialties include Dermatology. She speaks English.

Dr. Helton has received 3 awards.

Rating Overview

31 Ratings with 5 Comments

The overall average patient rating of Dr. Jennifer L Helton is Great. Dr. Jennifer L Helton has been rated by 31 patients. From those 31 patients 5 of those left a comment along with their rating. The overall rating for Dr. Jennifer L Helton is 4.4 of 5.0 stars.

Location

get directions STEELECREEK DERMATOLOGY PLLC
13557 Steelecroft Pkwy
Charlotte, NC 28278

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Specialties

Dr. Jennifer L Helton has the following 1 specialty

  • Specialty Expertise

    Dr. Jennifer L Helton has the following 11 expertise

  • Rosacea
  • Skin Biopsy
  • Acne (Acne Vulgaris)
  • Actinic Keratosis
  • Basal Cell
  • Mole
  • Skin Cancer
  • Psoriasis
  • Rash
  • Melanoma
  • Excision

Reviews

Showing 5 of 5

Five Stars

Great doctor & wonderful staff!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

I was referred to Dr. Helton when she was at the Matthews location and she is the most thorough Dermatologist that I've ever seen! When she moved to her new location in Charlotte, I followed her there too. She has a wonderful personality and I would definitely recommend her to anyone who needs a Dermatologist.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

I had been a patient at her previous location in Matthews for years, drove 40 minutes to her new office and found new staff rude they refused to honor my appointment because I would not provide my social security number to verify my insurance, which is not true, your social security number is not required to verify your insurance

Easy Appointment
Promptness
Friendly Staff
Full Review Rating Breakdown

Your Staff is Rude

I have been trying to reach Dr. Helton for her to call me back to express my concerns about her staff. To no avail my messages continue to be "block" by her office manager and (staff). I would hope Dr. Helton does not have any idea how her staff is handling her patients and maybe why they are not coming back. Dr. Helton please find away for your patients to leave a message directly with you and NOT with your staff who intercept your messages. Whether or not you call your patients back would be between you and your patient. Not your patients feeling like your staff is blocking any and all contacts with you. Concern Parent of a patient

Easy Appointment
Promptness
Friendly Staff
Full Review Rating Breakdown

MR.

Took a few weeks to get an appointment, Despite having my United Health Card and ability to pay was denied service as I was asked to provide my Social Security number in full. None of my other medical providers still require this information. At this business rules seem more important than people.

Full Review Rating Breakdown
  • Awards

    3 Awards

  • Patients' Choice Award

    Patients' Choice Award (2015, 2017, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2015, 2017)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • On-Time Doctor Award

    On-Time Doctor Award (2017, 2018)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Education

    29 Years Experience

  • University Of North Carolina At Chapel Hill School Of Medicine

    Graduated in 1989

  • Oregon Health & Science University

    Residency

  • Dr. Jennifer L Helton Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS North Carolina
    • BCBS NC Blue Value
    • BCBS NC BlueOptions
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National POS
    • Humana North Carolina PPOx
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

STEELECREEK DERMATOLOGY PLLC, 13557 Steelecroft Pkwy, Charlotte, NC
  • Similiar Doctors

    Dr. Jennifer L Helton is similar to the following 4 Doctors near Charlotte, NC.

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