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Dr. Jennifer K Hepp Is this you?

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17 Ratings • 5 Comments

4.1
  • 10
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  • 5
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  • 2

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
20.6 min

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Showing 12 of 17 Ratings

Awesome and caring doctor.

Dr. Hepp is wonderful. She will call you if it is something she can answer over the phone. She really listens and pays attention asks a lot of questions. You walk out of there feeling amazing. You never feel rushed and she always has a smile. When I started with her I was a real mess. Here I am meeting her for the first time crying hysterical. She got me calm down to talk about the problem. We still work on it now and then. I am very fortunate to have found Dr Jennifer Hepp and her assistant Kim. They are both very caringcaring.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Pleasant and compassionate

One of the few doctors I ever had that did not have a God complex. Uses technology well. Refers to specialists frequently but I like that she recognizes where her expertise is limited. Takes as much time as necessary to answer any question. Understands human nature knowing what lifestyle instructions will be easy to follow and what will be hard and gives hints to help on the harder items.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Five Stars

Very compassionate doctor who take the time to listen to what you have to say.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Four Stars

Wasn't too able to diagnose health problems on her own. Had to see a lot of specialists.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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One Star

On 2 occasions the office staff and her assistant, have kept me waiting for over an hour and have talked to me in condescending/sarcastic tones. Dr. Hepp is a wonderful person who is caring-as long as you can get in to see her! Unfortunately a Doctor has to have a good staff on hand in order for them to be successful.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

One Star

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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