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Dr. Jess C Roberts Is this you?

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4 Ratings • 1 Comment

4.5
  • 3
  • 0
  • 1
  • 0
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Quality Rating

Highly Satisfied

Wait Time
6.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 4 of 4 Ratings

Just Being Honest...

Although Dr. Roberts seemed like a nice guy, I don't think he quite knew how to handle my case and I didn't really feel like I had seen a "specialist". He basically just looked at me while I grappled for something to say. I didn't detect sincere concern, just a stranger simply observing me. He only asked the very basic of questions, did a very short examination and then just sat there. The whole experience was awkward and unsettling. He offered no new information that would help me and I felt my time was wasted. What little he said could be found on the internet. He wasn't rude at all, just not too helpful, like there wasn't much he could do so I was basically left hanging. He did extend an invitation to see him if I felt my symptoms worsened. But that's an invitation I will not be accepting. One positive thing was that the wait time was only about 10 minutes, the front office people were nice and his nurse was very pleasant. I wished she'd been the doctor.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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