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Dr. Jessica A Sutherland Is this you?

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4 Ratings • 2 Comments

4.1
  • 2
  • 1
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Quality Rating

Highly Satisfied

Wait Time
32.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me

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Showing 4 of 4 Ratings

She listens and she cares

I've had several appointments with Dr. Sutherland. She always takes the time to listen and throughly answers my questions. I generally have appointments at the end of the day and they typically start late. I attribute this to spending time with patients and answering questions versus rushing them through. Because of this I don't mind that she runs a little late. I trust her completely.

Wait time
20.0 minutes
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Needs retraining in patient empathy

I think Dr. Sutherland is over pressed for her patients and is trying to get too much done. Wether or not this is her fault I don't know but my recent office experience has left me completely dissatisfied with her.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Four Stars

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