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Dr. Jill C Fichtel Is this you?

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24 Ratings • 6 Comments

3.7
  • 13
  • 2
  • 1
  • 3
  • 5

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Wait Time
23.6 min
Appropriate Followup

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Showing 12 of 24 Ratings

One Star

she treats her staff poorly

Easy Appointment
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Accurate Diagnosis
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Wait too long, staff abrupt

this office is either understaffed or they overbook. spent about 10 minutes with the dr. and when i asked some questions she said she was behind and that she answered those questions on fridays. derm, being a cash pay business, doesn't need good customer care I guess. i'm looking for another place to go.

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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One Star

4 people in her office including Jill said that they picked the tests they were running because they "were covered by insurance". Then I got stuck with 70% of the total bill. When I asked them about it they said they had no idea what my insurance would cover or not. Convenient eh? They were very nice people but I felt mislead by their statements.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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Appropriate Follow-up
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Five Stars

She is an amazing doctor, kind, caring, and probably saved my life!

Wait time
20.0 minutes
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One Star

Doesn't appear knowledgeable; wait time is way too long.

Wait time
55.0 minutes
Easy Appointment
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Friendly Staff
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Two Stars

Dr Fichtel is no longer accepting NEW Medicare patients. This is unfortunate! My Mom had been seen by Dr Fichtel when she was with another practice. But that did not qualify her to be seen again. She has other insurance, but that didn't mean anything either. They said Medicare is her PRIMARY insurance, so they couldn't accept her. So if you are older, don't go here!

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

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