Dr. Jill S Waibel, MD

I went here to remove keloids from both ears. While staff are nice and the girls are pretty (lol) the wait time is terrible, and on top of that the procedure that Dr. Waibel is using to remove keloids isn't the most effective especially seeing that you already have keloid skin. She shaves off the keloid then uses lasers that are supposed to prevent reformation. You are left with an unsightly open wound and once that heals in maybe 8-12 weeks because so much skin has been shaved and burnt off, you're left with an unsightly scar even worse than before. I had to see a plastic surgeon to correct her work. I suggest you see a plastic surgeon or real keloid specialist as opposed to Dr. Waibel.

I been going there for more then 10 years , when Dr Resnick was the owner and Waibel other Doctor, since he left everything changed for the worse!!! Waiting time is insane, they require a credit card on file to charge you $50 if no show or they won’t keep your appointment. A lot of people don’t have a credit card ! So then ?? You can’t become a patient? Ridiculous, after I was switched to Dr Waibel she decided to do not take the insurance patients anymore and switched you to the other doctors there ??? .... also they charged you ahead of time for procedures my insurance cover 100 percent!!! Telling you that that’s your out of pocket part . I been working for medical billing for 25 years and unless is an authorization previously submitted is no way they can have the exact amount for that procedure the same day not submitting a bill first . Do not go there !!!’ You’ll regret it down the road

After a few laser sessions, I saw no improvement in my burn scars. Maybe it works for raised burn scars since my burn scars weren't raised. While I liked Dr. Waibel, the wait time was inconvient for someone who is traveling from out of town. I was also disappointed that I was billed for more than what I was quoted, especially since the treatment was ineffective for me.The office may treat some patients better like ones they can get publicity from, but I just felt like I or my time didn't really matter.

I can not recommend Dr Waibel highly enough ! She , and all her staff, are extremely knowledgeable, professional, good listeners and very caring! The level of technology is superlative but it’s the personal ,professional care afforded to the client that is most remarkable and appreciated. Cindy Absher Coral Gables