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Dr. Joan Rubinstein Is this you?

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7 Ratings • 2 Comments

3.5
  • 4
  • 0
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  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
33.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 7 of 7 Ratings

One Star

Posted on December 3rd, 2013

HORRIBLE staff!!! They were rude when making the appt on the phone. They didn't tell us Aetna is no longer accepted when we made our appt and they stand around chatting and laughing while patients wait over an hour before they are even called back! Absolutely NO consideration of people's times!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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We work together.

Posted on July 6th, 2013

I think she's a great doctor. I've been seeing her for 15+ years. She's diagnosed me correctly over the phone, she's not pushing with antibiotics, and is good with adults and children alike. She takes time to answer questions and I've never felt rushed. She is very straight forward and kind but if you need "sugar coating," look else were, she's a no nonsense kind of person. But there is no doubt in my mind that you will be getting the best treatment with her. (Her staff on the other hand, is a whole different story. They are always behind. She is also not the easiest to get appointments with, she's always booked.)

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 29th, 2015

Five Stars

Posted on September 24th, 2014

Five Stars

Posted on September 26th, 2012

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on October 10th, 2011

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on November 10th, 2010

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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