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Dr. Joan Smith-Maclean Is this you?

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6 Ratings • 2 Comments

4.1
  • 4
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  • 1
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
10 min

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Showing 6 of 6 Ratings

Great doctor

Posted on March 8th, 2016

Dr. Smith Maclean is great. We used her for years, until our insurance changed and we had to switch doctors. The review about the broken foot is strange because it is common for there to be a delay in casting a broken bone if there is significant swelling.

Easy Appointment
Promptness
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Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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One Star

Posted on December 30th, 2014

I saw this doctor after I broke my foot. She told me if my foot broke any further I would have to have surgery but that it couldn't be cast it for two weeks. I guess there weren't any available appointments before that? I was a dance major at UCD at the time contemplating a career in performing arts. She knew this. Breaking my foot further could have meant a career-ending injury. When I did finally have my foot cast two weeks after the injury, I was shocked that it took only about 20 minutes. If I had to do it over again, I would have gone to a different doctor and/or a different facility to have my foot cast in a timely manner. This lack of appropriate medical care was inexcusable.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Five Stars

Posted on March 5th, 2015

Easy Appointment
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Appropriate Follow-up
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Five Stars

Posted on December 26th, 2014

Four Stars

Posted on October 29th, 2014

Five Stars

Posted on July 17th, 2009

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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