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Dr. Joann D Burke Is this you?

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18 Ratings • 8 Comments

4.5
  • 14
  • 0
  • 2
  • 2
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Quality Rating

Highly Satisfied

Wait Time
19.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 18 Ratings

Bedside manner needs improvement

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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satisfied

I have been with this practice a long time probably since inception. I cannot say enough good things about Dr. Burke, Lynne Birney and the Staff. They literally saved my life when other Doctors let me down. My entire family is hapoy with this practice. St Lukes needs to work on billing which the onky issue I have ever had.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wating.....

Dr. Burke is a great family physician. She takes time and is real in her approach to working with you. She has genuine concern and compassion. My biggest issue is that appointment run 45 mins to 1 hour late even at 8:15 in the morning. Staff do not communicate this with patients, call ahead or offer to reschedule. This has occurred with all 5 of my appointments at the office. Know this I would think how patients are scheduled would be changed or patients would be notified of this. Most people can not wait an hour or more waiting to be seen. If I ran my business in this manner I would be out of business and have dissatisfied customers. The time Dr. Burke takes is what makes her a great physician and why I stay. I blame St. Luke's for not accommodating a good physician and adjusting how they schedule know this is her style and practice.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Breath of fresh air!

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Friendly and down to earth

Dr. Burke is friendly and down to earth. She is willing to spend the extra time with you and makes you feel as if your a friend instead of a patient. She also does not jump the gun on problems, nor does she procrastinate and let things go. As a nurse who deals with various physicians, I would definitely recommend her.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Patient

I absolutely love the physicians at this group. However, I will not continue to seek care at this facility simply due to the offensive attitudes of the front desk staff. They are very humiliating and just rude, even to my small children. From phone calls, to check in to check out, I have never had a single pleasant experience with the office staff.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Doctor is one of the best around

Yes, it does take a bit to get into Dr. Burke, but when she is with you, you are all that matters to her. She takes her time to hear what your issues are. I believe she is one of the best in the area.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

I've been seeing Dr Burke for some time. But I'm affraid no longer. They have treated me several times for the same re accuring sinus infection / upper respitory problem, but never what is causing it or thinks its odd that it comes back every couple of weeks.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

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Five Stars

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