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Dr. Joann H Hensel Is this you?

About Dr. Joann H Hensel

Dr. Joann H Hensel, MD is a Doctor primarily located in Beaumont, TX. She has 39 years of experience. Her specialties include Ophthalmology. Dr. Hensel has received 1 award. She speaks English.

Rating Overview

13 Ratings with 3 Comments

The overall average patient rating of Dr. Joann H Hensel is Great. Dr. Joann H Hensel has been rated by 13 patients. From those 13 patients 3 of those left a comment along with their rating. The overall rating for Dr. Joann H Hensel is 4.0 of 5.0 stars.

Mapbox Map of Dr. Joann H Hensel

Primary Address

Eye Centers Of Southeast Texas

3129 College St
Beaumont, TX 77701
Get Directions

Specialties

Dr. Joann H Hensel has the following 1 specialty

  • Ophthalmology

    An ophthalmologist has the training to do much more than just prescribe glasses. They are physicians specially trained to diagnose and treat disorders of the eyes and vision. These doctors are experts on the complicated anatomy of the eye and are trained to treat eye diseases through both medical and surgical methods.
    Some common conditions that ophthalmologists treat are cataracts, glaucoma, strabismus, diabetic retinopathy, macular degeneration and amblyopia. In addition, ophthalmologists can provide prescriptions for eye glasses and contact lenses and perform LASIK surgery and other corrective surgeries for refractive errors like myopia (near-sightedness), hyperopia (far-sightedness), astigmatism and presbyopia.

  • Expertise

    10 Expertise

  • Eye Exam
  • Blindness
  • Diabetic Retinopathy
  • Vision Issues
  • Lasik Surgery
  • Cataract
  • Glaucoma
  • Eye Pain
  • Lens Implants (Intraocular Lens Implantation)
  • Macular Degeneration

Reviews

Showing 5 of 13

Bedside manner somewhat passive, but knows her stuff

Have seen her three times now, Dr. Ren once (when I couldn't get in to see her as soon as I wanted) - like night and day. But Dr. Hensel WILL take time IF you take the time to interact with her and ask your questions. I trust both, like both, will have her to remove my cataracts now.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
not user friendly

After waiting 1.5 hours, you will get to see her for 2 minutes. She does not interact with you, she only speaks to her tech assistant. She is condescending and lacks empathy.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star

I have been to Eye Centers of Southeast Texas SEVERAL times. Each time the wait was at least 45 minutes to an hour. Once called back the staff was friendly but Dr. Hensel only showed up for enough time to look in my eyes, spout off a few big words to her assistant about what she saw, and then she was gone. Every time her solution to my eye troubles was "come back in 4 weeks- in the meantime no contacts and go buy some rewetting drops at Walgreens." This has been going on for about a 9 months now with no change in my eyes or no new solution from Dr. Hensel. After calling to reschedule an appointment and them telling me they will have to call me back to reschedule- they never did. Today I called yet again and was able to speak to a very rude African American woman who told me they are closed on Fridays and when I told her I would have to call her back when I was not driving she hung up on me. I will never be going back.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star
Five Stars
  • Awards

    1 Award

  • Patients' Choice Award

    Patients' Choice Award (2015)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Education

    39 Years Experience

  • Texas Tech University Health Sciences Center School Of Medicine

    Graduated in 1979

  • Scott & White Memorial Hospital

    Residency

  • Accepted Insurance

    Dr. Joann H Hensel accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Texas
    • BCBS TX BlueChoice
    • BCBS TX HMO Blue Texas
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National POS
    • Humana Preferred PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Eye Centers Of Southeast Texas, 3129 College St, Beaumont, TX
  • Nearby Doctors

    Dr. Joann H Hensel is similar to the following 3 Doctors near Beaumont, TX.