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Dr. Joanna E Betancourt has the following 1 specialty
A pediatrician is a doctor who specializes in the regular care of children, as well as the diagnosis and treatment of illness in children. Young patients are often more complicated to treat because they are still growing and developing.
While pediatricians may sub-specialize in specific therapy areas like oncology, surgery, ophthalmology, and anesthesiology, in general, pediatricians provide services like vaccinations, health exams, and treatment of common ailments and injuries. In addition, pediatricians are trained to handle the complex emotional and behavioral issues faced by children, especially during puberty.
Pediatricians normally see their patients from birth until the age of 18, although some may agree to treat patients into their early 20s, if requested.
Dr. Joanna E Betancourt has the following 5 expertise
- Pediatric Diabetes
Dr. Joanna E Betancourt has 1 board certified specialty
See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience
Dr. Joanna E Betancourt is Board Certified in 1 specialty
See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.
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The doctors and nurses are fine and we have liked the care we received, however, the office staff and billing process is flawed. They charge your credit card for services without even sending bills to their patients and when you call to ask for a copy of the bill the office manager gives attitude. That alone made us switch doctors.
I love both Dr. Betancourt and the CNP that also works here. My problem is with the office staff and nurses. They are show little compassion to my kids and hardly say a word. We have been going here since moving to the area 5 years ago and I am contemplating switching to another office due solely to the staff. My kids are 5, 7 and 9. Someone needs to train the office staff and nurses on friendliness, compassion and follow up...my guess it won't be the office manager as he doesn't seem to lead by much example and every time I call, he is never there. It takes multiple messages to even get a call back...days later. How do you manage an office without being in the office?
I believe the office practice of needing to have a credit card number on file for every patient is discrimination to those who choose not to use credit cards. I have been a victim of credit fraud, and physician offices are notorious for having staff turnover. A credit card number could be used by anyone for anything, and any amount.
Compassionate Doctor Recognition (2009, 2010, 2011, 2012)
Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.
Patients' Choice Award (2008, 2009, 2010, 2011, 2012, 2017)
Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.
On-Time Doctor Award (2009)
Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.
Patients' Choice 5th Anniversary Award (2012)
The Patients' Choice Award - 5 Year Honoree is a recognition granted only to those doctors whose ratings have reflected excellence in care for five years in a row. Only 1% of all doctors in the United States are bestowed this honor by their patients.
University Of Illinois At Chicago
Dr. Joanna E Betancourt accepts the following insurance providers.
- Aetna Choice POS II
- Aetna Managed Choice POS Open Access
- Aetna Signature Administrators PPO
BCBS Blue Card
- BCBS Blue Card PPO
- BCBS IL BlueChoice Select
- BCBS IL PPO
- CIGNA HMO
- CIGNA Open Access Plus
- CIGNA PPO
- HealthLink PPO
- Humana Choice POS
- Humana Preferred PPO
- Multiplan PPO
- PHCS PPO
- UHC Choice Plus POS
- UHC Navigate HMO
- UHC Navigate POS
- UHC Options PPO
Locations & DirectionsSalud Pediatrics Sc, 600 S Randall Rd Ste 220, Algonquin, IL
Take a minute to learn about Dr. Joanna E Betancourt, MD - Pediatrics in Algonquin, IL, in this video.
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