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A patient who verified they visited Dr. Joanna Chapin - Posted on August 10th, 2016
Self-verified patient of Dr. Joanna Chapin - Posted on December 31st, 2015
Dr. Chapin and I spent a week exchanging voice mails. When we finally spoke, she informed me that she had a cancellation the next day and could see me at 12:15 p.m. The next day, I arrived for my appointment at 12:10 p.m. and waited in the waiting room just outside Dr. Chapinâs office. At 12:17 p.m, while checking work emails on my phone, I heard Dr. Chapin walk to her office door, open it and then quickly slam it shut. I then waited another 20 minutes, but she never called me in for the appointment. I left her office and called her. When I told her I waited 20 minutes for our appointment, she said, âOh, Iâm so sorry, I was here,â as if she wanted me to think she didnât know I was in the waiting room. When I told her that I had heard her walk to the door, open it and slam it shut, she told me that because we hadnât met before, she didnât know what I looked like and therefore didnât know I was waiting to see her. I was the only one in the waiting room and she had a 12:15 p.m. appointment scheduled. It seems like the logical (and professional) thing to do would be to ask the person in the waiting room if the person was there to see her. During our phone conversation, she never offered to reschedule the appointment. This encounter leads me to believe that she saw me in the waiting room and decided that she didnât want to treat me because of my appearance (read: race).
A review by a patient that verified they have visited Dr. Joanna Chapin - Posted on October 29th, 2015
A patient who verified they visited Dr. Joanna Chapin - Posted on September 3rd, 2015
Self-verified patient of Dr. Joanna Chapin - Posted on July 3rd, 2015
A patient who verified they visited Dr. Joanna Chapin - Posted on October 31st, 2014
A review by a patient that verified they have visited Dr. Joanna Chapin - Posted on October 10th, 2014
A patient who verified they visited Dr. Joanna Chapin - Posted on July 22nd, 2014
A patient who verified they visited Dr. Joanna Chapin - Posted on July 16th, 2012
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