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Dr. Joanna Jen Is this you?

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8 Ratings • 2 Comments

4.5
  • 6
  • 1
  • 0
  • 1
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Quality Rating

Highly Satisfied

Promptness
Wait Time
16.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Friendly Staff

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Showing 8 of 8 Ratings

Avoid going to UCLA

Posted on January 31st, 2013

My neurosurgeon referred me to Dr. Jen when my headaches did not resolve after my ACDF surgery. Needless to say, I wasn't very happy with my experience with Dr. Jen. She put me on a medication for my migraines and told me to keep her updated and call or email with any concerns or questions. I had some issues with the medication, and called and emailed and haven't heard anything back! No one EVER answers the phone all you get is an automated voice system. I am so disgusted with them that I will NEVER go back. I think I'll just throw out the medicine and look for another doctor.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Everything you want in a doctor

Posted on June 20th, 2011

Doctor Jen is kind, courteous, and as professional a doctor that you will find. Her patient coordinators are good at follow up which is both a reflection of her coordinators but also in the doctor - she has called me on several occasions to follow up with me on her personal time; another example of her true commitment to her patients.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on June 27th, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on October 22nd, 2015

Four Stars

Posted on April 2nd, 2015

Five Stars

Posted on May 24th, 2014

Five Stars

Posted on July 17th, 2009

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on March 19th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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