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About Joel W Heger

Joel W Heger is a Doctor primarily located in Pasadena, CA. They speak English.

Rating Overview

1 Rating with 1 Comment

The overall average patient rating of Joel W Heger is Great. Joel W Heger has been rated by 1 patients. From those 1 patients 1 of those left a comment along with their rating. The overall rating for Joel W Heger is 3.7 of 5.0 stars.

Mapbox Map of Joel W Heger

Primary Address

10 Congress St
Pasadena, CA 91105
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Great doctor, lousy staff

I saw the doctor Monday, during which he prescribed a new medication, and told me the front desk staff would send the prescription to my pharmacy. By Wednesday they had not. I called the office and explained that I was trying to track down my prescription. The first person put me on hold for 16 minutes (my phone times holds). When Linda picked up my line, I told her I resented being on hold for 16 minutes. Linda said "It wasn't me." I asked her who put me on hold. She refused to identify the person who did. I explained the purpose of my call to Linda. She asked for my pharmacy's information. I asked her why the doctor would have said the staff would contact my pharmacy if they didn't have the pharmacy's information, and she refused to reply. Dr. Heger is a fine doctor, but he is poorly served by his staff.

Wait time
15 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Accepted Insurance

    Joel W Heger accepts the following insurance providers.

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Locations & Directions

10 Congress St, Pasadena, CA
  • Nearby Doctors

    Joel W Heger is similar to the following 3 Doctors near Pasadena, CA.