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Dr. Joel Y Riley Is this you?

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24 Ratings • 10 Comments

3.8
  • 14
  • 3
  • 1
  • 1
  • 5

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
23.1 min

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Showing 12 of 24 Ratings

Does not respond to negative feedback

I wrote Dr. Riley a very detailed letter with issues in his diagnosis and treatment and he did not respond. That is no way to run a practice so i could not recommend him.

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patient

patient

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Very good

Very good.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
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3+ Years with Wrong Diagnosis!

For more than 3 years, the only information I had from Dr Riley was that I had Crohn's Disease - in writing. I asked about diet, he said Standard American Diet. I asked about medication. He said to take an OTC item. So I used the internet for guidance for 3 years. Wanting better input, I switched to a different doctor. After a week, my records were not transferred. I went to get then personally. Reading my records, I did not find Crohn's Disease in any report! He had never informed me that I had Microscopic Colitis instead of Crohn's Disease. That was more than three years with the wrong diagnosis and no treatment! I'm now symptom free after just 3 months with new doctor. I now have proper treatment and medication :-)

Wait time
45 minutes
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Five Stars

I have liked Dr. Riley since first meeting him. He has excellent bedside manner and is a very caring individual.

Wait time
15.0 minutes
Easy Appointment
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Friendly Staff
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One Star

I had a similar experience to the reviewer who posted in October. Dr. Riley obviously doesn't want to be bothered with medical management of GI problems; he'd rather be doing procedures. It is difficult to get an appointment with Dr. Riley in a timely fashion, he does not give patients test results in a timely fashion, and he doesn't explain anything.

Wait time
25.0 minutes
Easy Appointment
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If all doctors were like this...............

The doctor and staff are WONDERFUL

Wait time
10.0 minutes
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Doctor? What Doctor?

I saw Dr Riley for less than 5 minutes before my biopsy. I never actually saw him in his office, not before or after the surgery. When I asked to see him, I was told he doesn't make appointments very often; he is usually doing procedures. (Of course, that's where the money is!)When his diagnosis was opposite of one I received four years prior, I got confused as to how he came up with his response. I wanted to know what he saw and why he made an opposite diagnosis which is still having a reaction on me. I was referred to a liver specialist, and don't fully understand why. I was told there is a gastroenterologist in that office for a second opinion. My impression: Dr Riley doesn't know enough about Celiac disease, and is sending me elsewhere to someone who might know more. This is just a hunch of mine; it was never confirmed by Dr Riley's office. Clear communication is lacking. He might know a lot about certain things, but I will never know. I was told by staff he didn't need to see me again. Huh???? Did I ask too many questions?

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Five Stars

doctor Riley is the best doctor that I have had in my intire life and I have sent him many patients and theyn feel the same way great job doc.

Wait time
15.0 minutes
Easy Appointment
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Exceptional

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One Star

Five Stars

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