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Dr. Joel Roberts Is this you?

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4 Ratings • 2 Comments

3.0
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
21.3 min
Appropriate Followup
Bedside Manner
Accurate Diagnosis
Easy Appointments
Spends Time With Me

Showing 4 of 4 Ratings

Dr. Robert's INTERN lacks bedside manner

Posted on February 18th, 2011

I'm new to Dr. Robert's practice, but the couple of times I have been in, he and his staff have been very kind, helpful, and have gotten me in for an appt the same day. I didn't feel like I was being rushed out the door or that I was just another number. However, I went this week and Dr. Roberts has a male intern who needs to work on his bedside manner! After spending 15 minutes with he and Dr. Roberts to work on solving several health problems in one visit, the intern left the exam room and loudly stated "THAT was long!" He didn't even close my door before he said it! I was so embarassed, and now I'm just hurt that the intern didn't think I was worth 15 minutes of his time for my $25.00 co-pay. I hope he's gone soon!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Clueless

Posted on April 8th, 2010

I am 60YO and come from a family of doctors. I have NEVER experienced as clueless and unconcerned a physician as Dr Roberts. He does not LISTEN to a pts concerns and rushes one out of the office. My issues went undiagnosed by him...His concerns seem to be with pumpibg as large a volume of patients thru the office as possible. He referred me to a dermatologist who misdiagnosed squamous cell CA and when advised of this he was not concerned.Perhaps Dr R is "burned out" but I would not even refer an enemy to him!!

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 20th, 2011

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on February 21st, 2011

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
Full Review Rating Breakdown
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