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Dr. John Esters Is this you?

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13 Ratings • 4 Comments

3.2
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
31.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 13 Ratings

never again!

The nurses are more concerned, whether insurance covers your visit or not, but not about the patient.Doctor doesn't care about your eyes, he is doing business. He did not spend enough time with me, did not listen very much to my problem. When I got in, there was a big line in front of me, and iit was early morning. I wonder if they schedule people for every 5 minutes or so. I had to wait for 2 hours, before I finally saw a doctor. I will never come back.

Wait time
60.0 minutes
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if you have hrs to spend for drs appt go here

The wait is ridiculous , staff has no courtsey .

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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good doctor with poor office service

yesterday i had an appointment. when i came, they finally found out, that my refferal was expired. they forgot to remeber me, like they always did.there was no offer to make a phonecall, that i still keep that appointment.So they just send me away, like somebody, who has no insurance, but the office staff has plenty of time to speak about their private things, even when a patient is waiting at the desk.They were so unfriendly and i will change the doctor now.I have tricare prime and i'm suffering from glaucoma.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

The staff was great. Very caring and helpful. I was disappointed on Dr. Esters manners however. He barely looked at me and only said one sentence to me at the end of the appointment. Barely acknowledged my presence. As quick as he walked in, he walked out, and left is staff to try to answer my questions and concerns.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

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Four Stars

One Star

Two Stars

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
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