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Dr. John Lai Is this you?

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10 Ratings • 1 Comment

3.8
  • 6
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  • 1
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Quality Rating

Satisfied

Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Friendly Staff
Promptness
Wait Time
15 min
Easy Appointments

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Showing 10 of 10 Ratings

Unprofessional and rude

Posted on August 31st, 2015

Dr. Lai had no idea how to treat my disability/chronic illness and didn't even do a basic exam after reading my medication list I've been on for over a decade. Told me to remove him as my PCP and gave me the contact info for another doctor who isn't even in the country now! Reception girls were AWFUL and everyone, including Dr. Lai, were on their cellphones on very obvious personal calls. I don't understand how such an unprofessional and unaccomodating practice like this exists. I hope this isn't the new normal since my previous GP decided to quit. She was amazing and professional and I'm fearful is also irreplaceable.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 15th, 2016

One Star

Posted on October 25th, 2016

Five Stars

Posted on March 17th, 2016

Five Stars

Posted on October 21st, 2015

Five Stars

Posted on October 16th, 2015

Four Stars

Posted on November 7th, 2014

Five Stars

Posted on August 23rd, 2010

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on March 24th, 2010

Two Stars

Posted on December 1st, 2009

Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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