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Dr. Jolene Ostwinkle Is this you?

About Dr. Jolene Ostwinkle

Dr. Jolene Ostwinkle, DO is a Doctor primarily located in Lebanon, MO. She has 24 years of experience. Her specialties include Family Medicine. Dr. Ostwinkle is affiliated with Mercy Hospital Lebanon. She speaks English.

Rating Overview

12 Ratings with 5 Comments

The overall average patient rating of Dr. Jolene Ostwinkle is Great. Dr. Jolene Ostwinkle has been rated by 12 patients. From those 12 patients 5 of those left a comment along with their rating. The overall rating for Dr. Jolene Ostwinkle is 3.5 of 5.0 stars.

Mapbox Map of Dr. Jolene Ostwinkle

Primary Address

Family Health Associates

341 Hospital Dr
Lebanon, MO 65536
Get Directions

Specialties

Dr. Jolene Ostwinkle has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

Board Certifications

Dr. Jolene Ostwinkle is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 12

One Star

Dr. Ostwinkle needs to retire. If it weren't for her staff she would not know what to do. It is obvious she is having trouble with her memory and doing her job. I saddens me to see her like this as she was once a good doctor. As with everyone, a time comes when our health becomes an issue and we need to make a change in our lives. This is her time.

Easy Appointment
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One Star

Uncaring and rude. Poor appearance and her hands shake. Look for someone else

Full Review Rating Breakdown
Inconsiderate and Cruel

The office failed to follow through on referrals twice, for two different concerns, a year apart. Dr. Ostwinkle showed no concern when my MRI results were inconclusive after concerning blood tests. I had to push for a referral and Dr. Ostwinkle showed no desire to find out what was causing the problems that her office made me feel very concerned about. The second, and last, appointment I had with this Dr. left me in tears after she pressed me about what my insurance would cover (to dissuade me from testing when I have cause for concern due to family history), and then said, "Well it doesn't matter, I don't care." The one thing you never, ever, ever want to hear your Dr. say is "I don't care." She said she would send the paperwork for the referral and never did. Perhaps some people enjoy the brisk, curt, "professional" who is in and out with minimal talking, but I want a Dr. who cares.

Wait time
35 minutes
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pleasantly surprised

I recently moved to Lebanon from a much larger community and was concerned about the quality of medical care available. I no longer have any concerns. At my first office visit the staff was polite and efficient. Dr. Ostwinkle was professional and thorough. Lab tests came back quickly and she was able to solve a problem my previous physician had overlooked entirely. Overall, a great experience.

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20.0 minutes
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She doesn't care about patients- too lazy to order testing!

She will not try to find out what is wrong with you- says it is too big of a hassle & too much work to get insurance to pay for tests so she won't order any. She just wants to give anyone with debilitating pain drugs such as antidepressants instead of finding out what is wrong and treating the problem. This isnt what being a doctoer is about- rushing in and out of the room and treating patients like they don't matter.You say," I don't know what's wrong with you ...causing the abdominal swelling, swollen lymph nodes,blood in stool & EXTREME PAIN." Then shouldn't you at least refer me to a smart doctor that will find out?

Wait time
10.0 minutes
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  • Hospital Affiliations

    Dr. Ostwinkle is affiliated (can practice and admit patients) with the following hospital(s).

  • Mercy Hospital Lebanon
  • Education

    24 Years Experience

  • Des Moines University

    Graduated in 1989

  • Broadlawns Medical Center

    Residency

  • Accepted Insurance

    Dr. Jolene Ostwinkle accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
    • Cigna MISSOURI NET - NET POS Seamless
  • Coventry Health Care
    • CoventryOne PPO Network
  • Humana
    • Humana ChoiceCare Network PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Family Health Associates, 341 Hospital Dr, Lebanon, MO
  • Similiar Doctors

    Dr. Jolene Ostwinkle is similar to the following 3 Doctors near Lebanon, MO.