- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Jon Chancellor?
Office Staff brings office down to negative ratings
Posted on September 29th, 2016
Dr. Chancellor is a good doctor, he listens, he's caring and takes his time however his office staff especially his office manager Terry is terrible. They do not follow through on anything, they are rude and unprofessional. It is worse that pulling teeth to try and deal with them if you need to get a refill, follow up with a question for the Dr. There is absolutely NO follow up by them after an office visit if a new med is given or if a new treatment plan is given. I wish he would clean house and get all new front office staff except for DeDe. Keep her she's the only one worth saving.
Posted on June 16th, 2016
Dr. Chancellor is an absolutely fantastic doctor. He spends quality time with his patients and is genuinely caring. His staff however, mainly his office manager is rude and makes one feel extremely uncomfortable and unwanted.
Posted on March 3rd, 2016
I have been a patient of the Care Clinic for 5 years now The nursing staff especially De De takes the time not just to answer but explain all to me. Dr. Chancellor takes his time with Me as a person. I may take much of more of his time but he his given.
Posted on February 3rd, 2016
Dr. Chancellor and Nurse Practitioner Fran are great but his staff especially Terri the Business Manager was very unprofessional, rude and has no customer service skills. I will not return to his office due to his rudeness of his Business Manger Terri. It all starts at the front door and if she can't treat Dr. Chancellor and Nurse Practitioner Fran patients with courtesy and professionalism I will not give them my business.
Posted on November 10th, 2015
Best Dr I have ever had
Posted on July 30th, 2015
THE BEST CARE IVE HAD IN 20 YRS HERE, THIS MAN IS A BLESSING TO THE HILL COUNTRY
Posted on April 6th, 2015
Posted on April 1st, 2015
Posted on January 6th, 2010
Busy clinic, but staff took care of the tons of paperwork my insurance required and I felt they were efficient. Doc was great, took his time with me, and made sure I understood what was going on. And most importantly, he got me better after failing several other doctors in town.
Doctor and staff
Posted on December 30th, 2009
Dr. Chancellor is caring and attentive. Willing to help me manage my pain in multiple ways. Getting meds filled properly by office staff and follow-up after a visit is difficult without my consistent and persistent reminders and often correcting office staff.
I would not refer him
Posted on August 8th, 2009
Yearly exam was lacking in several important areas.Works at a pain care clinic,but not very good at dx' it or treating it.
Posted on July 10th, 2009
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