ttcqeayetrwczwezdueawsrsbdyr

Filter Vitals Ratings

25 Ratings • 12 Comments

2.4
  • 7
  • 1
  • 1
  • 1
  • 15

Quality Rating

Neutral

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
42.4 min

Rate Now

Share Your Experience

Have you seen Dr. Jonathan M Kerley?

Showing 12 of 25 Ratings

One Star

I worked for Dr. Kerley and I can honestly say it's the worst place I have ever worked. As soon as I got there I started to figure it out when the turnover was crazy. I had to learn quickly to know how to run as many tests as I could on one pt so he could bill the insurance and God forbid if you forget to do a pregnancy test on a 60 year old woman with a hysterectomy. He is a very greedy man who offers no insurance or any holiday/sick pay to his employees but can somehow keep opening clinics everywhere. He would leave patients sitting in the rooms for hours waiting on him while he would be out and about. I was there for about 8 months and was one of the ma's that had been there the longest (sad). Point is, I would not waste your money going here, it is a crock.

Full Review Rating Breakdown
Was this review helpful?

One Star

I can't believe this place is still open! They have so much insurance fraud its not even funny. They make you think…."we care" about your health…..WRONG, they are only trying to find out a way to make you have a test so they can charge for unesscary tests. I was charged for a pregnancy test when I told the dr I had a hysterectomy 20 years ago. When I called to question why I was charged for the test, this is the response I received…."we weren't there when you had your surgery therefore we don't know if you truly had the surgery or not so we want to make sure you aren't pregnant….." awesome. I hope the insurance companies catch on them.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Ex one time ONLY patient

Do NOT go here! The doctor is a crock and pushes all his PA's to order unessacary tests just to bill your insurance. Dr. Kerley is only worried about one thing, money! He could careless about his patients or staff, which are always coming and going. What doctor has a check list to fill out when you first get there to see what diagnoses to put in to get the most tests out of you!? He's a scam!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

3 hour wait

Rude, uncaring, hateful and appeared to think his time was more valuable than mine.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Find another doctor!

I would not recommend this doctor. Rarely are you seen by a doctor, staff constantly changes, can't get answers, can't get calls returned, slow to diagnose, staff is difficult for insurance company to work with. Given too much runaround and the doctor has lost all touch with good medical care. Find one that cares more about the patient.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Dr. Kerley is good, office staff is clueless.

This doctor is great, and I mean great, if you can get in front of him. But if after the fact you have a question it is nearly impossible to get any information. Once they have moved on, you will have to make another appointment just to ask a question. The guy who works at the front desk makes stuff up if he doesn't know the answer. But this is a dr who thinks outside the box and is very thorough.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Was this review helpful?

Sad

A sad experience that could have been really good. Can't figure out why it takes so long to be seen. Dr. seems to not be very interested in seeing patients.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Five Stars

i visited dr kerley office and was very pleased. the young lady that assisted me was very polite and informative. dr kerley spend alot of time talking about my medicines and what i needed to do to get my life in order. he is a wonderful christain man that loves his patients.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Used to work for this dr

I worked for this dr. All the comments on here are correct. When he has good help he fires them for no reason. He has no bedside manner what so ever. His Pa's and Nurse Practitioners are better than him. I have seen and heard a lot from working there. If I were you I would go some where else.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Saved my Life

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Unorganized to say the least

This office does not seem organized, from office hour changes, frequent staff and management turn over, and handling of medical needs (appointment, referrals, and prescription refills). I will never return to this office. It was a horrible experience.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Was this review helpful?

One Star

After having a ridiculously long wait time, finally roomed by one of the office staff who was extremely friendly and helpful, I was told that he out to lunch (at 230pm) and won't be back for at least an hour. He finally gets there, spends 15 more minutes on the phone in the hallway talking to what appeared to be his wife, with no concern or forethought about how long we had been waiting for his services. He spent 5-10 minutes with me only addressing half of the issues and was not interested in me but only his phone and answering it in the middle of our conversation. He then changed my medications that I thought was controlling the condition I had without really giving me an explanation as to why. Told me to try the new meds and then come back in 2 weeks if that was not working. I don't understand the need to change things if they are not broke, but this seems to be the norm for him. It's almost as if he questions the decision making of his PA's and nurse practitioners, who in my opinion seems to be more capable than he is. They are certainly more compassionate and caring about their patients and understand the value of our(the patient's) time.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Was this review helpful?
  • Similiar Doctors

    Dr. Jonathan M Kerley is similar to the following 4 Doctors near Chattanooga, TN.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.