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Dr. Jose Arciniega Is this you?

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8 Ratings • 2 Comments

3.8
  • 4
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Quality Rating

Satisfied

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Easy Appointments
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Wait Time
5 min

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Showing 8 of 8 Ratings

The worst health care experience ever.

Posted on August 30th, 2015

While the doctor is a nice and professional individual, the office staff are horrible. Dismal customer service, no follow-ups, lack of appointment availability ( I had to wait for an appointment for 2 months) and when I went to my appointment, they told me they had cancelled it and they didn't call me to let me know. Horrendous customer service, front office staff lack of manners , courtesy and compassion. I had to take time off work and they didn't seem to care. The lack of follow up care after appointments is really disturbing. I had an abnormal mammogram and nobody in the office called me to let me know the results. I had to call them to find out about my results and they told me they would get back to me and they never did. I had to go down to the radiology lab to get a copy of my results. They should be concerned about the health of their patients but they are not. They're playing with people's health and lives. I'm switching my primary care physician and filing a grievance. The worst experience ever.

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Two Stars

Posted on April 23rd, 2015

the Doctor is Excellent its just the Receptionist that that don't seem to know where they are working. they are very rude!! always with gossip, and forget you are there. and when asked how long before I get seen? they ignore you or say your next and it takes 40 min just to get placed in a room and wait for another 30 min.

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Four Stars

Posted on August 2nd, 2017

Five Stars

Posted on September 21st, 2015

Five Stars

Posted on February 27th, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on November 14th, 2014

Five Stars

Posted on November 1st, 2014

Five Stars

Posted on August 8th, 2014

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