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Dr. Jose Prudencio Jr Is this you?

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17 Ratings • 1 Comment

4.6
  • 14
  • 2
  • 0
  • 0
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
10 min

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Showing 12 of 17 Ratings

Good doctor but the scheduling is impossible

Posted on February 6th, 2014

Absolutely great doctor but I absolutely can't recommend him because his voicemail system absolutely prevents scheduling an appointment. They close at lunch. They close at 4. They close all weekend. At all other hours I am at work. During the hours when they are open they NEVER answer the phone and they refuse to provide an extension at which anyone will answer. So: Leave a message. Then, they call back if and when they feel like it - maybe the same day, maybe 3 or 4 days later - and if I'm not near the phone at that time, tough luck; try again, because they are NOT going to follow up. The result is that I have been denied needed treatment for two weeks with this endless run-around and that is unacceptable.

Doctor's Response

Urology of Central Pennsylvania is sorry to hear about your experience. Please call 717-724-0720 for East Shore Appointments or 717-763-1174 for West Shore appointments or log unto our website www.urologycp.com to direct questions/concerns. We sincerely apologize for the inconvenience and if we knew who to contact we would. Thank you!

Full Review Rating Breakdown
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Five Stars

Posted on November 2nd, 2017

Five Stars

Posted on September 6th, 2017

Five Stars

Posted on September 6th, 2017

Four Stars

Posted on August 13th, 2017

Four Stars

Posted on August 13th, 2017

Five Stars

Posted on March 30th, 2017

Five Stars

Posted on October 30th, 2016

Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Posted on July 26th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on April 20th, 2016

Five Stars

Posted on April 11th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on January 4th, 2016

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