Filter Vitals Ratings

11 Ratings • 5 Comments

3.0
  • 2
  • 3
  • 2
  • 0
  • 4

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
28.2 min

Rate Now

Share Your Experience

Have you seen Dr. Jose L Santini?

Showing 11 of 11 Ratings

Poor Customer Service

After traveling 25 miles to my husband’s appointment. He gave the receptionists is his name .She immediately looked at her computer apparently at the calendar and told him your appointment has been changed and gave him the new date she stated you shouldn’t be here today. I questioned if the appointment was changed why weren’t we notified? To her dismay all she could say was I don’t know. How hard is it to notify the patient that the appointment was rescheduled why didn’t you call prior to us arriving. Another display of Poor Customer Service in the medical field.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Underneath the clinical personality is a talented Doctor.

Though his personality is reserved and clinical, he is skilled at managing the complex chemistry involved throughout the kidney failure process. I have been with him for 5+ years now. He has also listened to me and worked with me in treatment options. Of course, his personality opened up considerably over time.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Skip this doctor (and I use the term loosely)

Doesn't care about his patients. You're just a number to him. Changes appointments to months out even though there are SERIOUS medical issues NOW. Sends appointment changes by mail instead of office calling, how much more impersonal can you get?

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

OK

What a ok doc!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

What a Horrible Doctor

I dislike this doctor. He had the smell of garbage on him and he gave an incorrect diagnosis and then failed to give me another one. I don't recommend this doctor.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Four Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Four Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Similiar Doctors

    Dr. Jose L Santini is similar to the following 4 Doctors near Lake Mary, FL.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Jose L Santini Is this you?