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Dr. Jose Serruya Is this you?

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35 Ratings • 4 Comments

2.3
  • 10
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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
25.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 35 Ratings

One Star

Our 2 yo son is being seen by Dr. Serruya for a recent diagnosis of epilepsy. I am dissatisfied with the level of care that he is receiving with Dr. Serruya. As a parent of a child that is newly diagnosed, i have expectations that the Doctor would at least spend some time sitting and explaining his diagnosis, prognosis, and various treatment options. What I got instead was a doctor who was clearly in a rush to get to his next patient and we felt "cattled" through the system. He quickly rushed to judgments about our child's development and made his diagnosis seem very scary to us (by mostly placing emphasis on brain damage and all the activities and things he cannot do). Also, we received no discussion on various treatment options available and were just told he needed to start medication ASAP by using scare tactics (i.e., if we don't start the medication our son will continue to have seizures that will cause further brain damage). It was not explained why one medication was chosen over another for our child nor if any non-medication options were available to us. Ultimately, we found that this was not the doctor for us and we have transferred his care.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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horrible practice

This office is very unprofessional, from the doctor to his staff. I believe the doctor failed his course of "Moral Ethics".

Wait time
55 minutes
Easy Appointment
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Fed Up with lack of courtesey!!!

Absolutely the worse staff- From billing to prescriptions to front desk!! The staff makes the difference and because of them at this point I have had it I'm looking for another Doctor. It's not worth the aggravation, time and stress!

Wait time
5 minutes
Easy Appointment
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DR Serryua Not recommended

Dr takes long to sttend patient. Not very nice, nasty receptionist, just not a very good doctor diagnose my son with autism, I went to a different dr and he does not have autism went to 2 differnent and same no autism. WASTE OF TIME!!!!

Wait time
56 minutes
Easy Appointment
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Five Stars

One Star

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Easy Appointment
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Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
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