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Dr. Joseph K Bivens Is this you?

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18 Ratings • 2 Comments

4.0
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
27.5 min

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Showing 12 of 18 Ratings

AMAZING SURGEON!!

Dr. Joseph Bivens is an Excellent Dr. who is very passionate about his work. He takes his time to go over everything and makes you feel comfortable about your decision. Dr. Bivens had great bedside manners and his staff is amazing! Both Marina and Ricky were great and made this process easy. I had breast augmentation and a lift and am extremely happy with my results.I will be returning soon to get my tummy tuck.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Office staff unprofessional

I had 6 areas of smartlipo (laser) done by Dr. Bivens.I am only a little over a week after surgery but already like what I am seeing especially my arms which were very saggy. Dr. Bivens is very caring and professional. However, the staff did not communicate well with me or each other. Phone calls and emails were not returned in a timely way or at all and false promises and statements were made. They scheduled me for a 9am surgery and made me wait until 10:30 because they forgot to tell the doctor. They scheduled me for a post-op appointment and again, no doctor. Although I liked Dr. Bivens and it looks like he did a good job, I would not recommend going here based on the poor office staff.

Wait time
10.0 minutes
Easy Appointment
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Friendly Staff
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Bedside Manner
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Appropriate Follow-up
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Five Stars

Five Stars

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Spends Time with Me
Appropriate Follow-up
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