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8 Ratings • 5 Comments

2.5
  • 3
  • 0
  • 0
  • 0
  • 5

Quality Rating

Neutral

Wait Time
41.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 8 of 8 Ratings

Experienced and kind doctor

I was in shock after something traumatizing happened to me so I went to the ER about 5 days after the incident to get myself checked out. I remember one doctor and a couple nurses asking me a few questions before Dr. Feinstein showed up. Dr. Feinstein along with a couple nurses were the most memorable because of their calm presence regardless of the storm that I was enduring within myself. I remember Dr. Feinstein being very calm, professional and trustworthy. I was unable to voice everything that I needed at the time due to the shock but the staff at Memorial Hermann was incredibly prepared to assist me as best as possible and they did everything in their power to help me continue healing I believe.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Worst doctor ever!

Does not examine or diagnose you! Comes running to the room, discharges you without asking anything and goes running out of the room.

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Needs to review basic anatomy

Seems to have difficulty locating the lower-back, then bills $800 for 5 minutes worth of time.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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No bedside manners

Once I got back to see the doctor he did not have much to say. They order my ct scan I waited the time . They told me the results would take 11/2 hours. Well 2 hours went by. Then I started asking about when I see the doctor. They said not much longer. Another hour. Then a nurse came in and said so I hear the doctor said you need to be addmitted to hospital. So I went along with it. Thought al least I get some info. Then the doctor came in and said what are you doing . Well she going to be addmitted . He said your in the wrong room. Then all he said to me was your liver has black spots. And that all he said . Someone called him he left my room and never came back. I will never go to this hospital again. He could not even explain what it meant. I swell up so bad I look like I ready to deliver a baby. Could not tell me anything.

Wait time
60.0 minutes
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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My love was really sick..

We had been to emergency rooms often because my hubby is chronically ill and with the last time being his worst, the doctor was able to see what was wrong easily and guided the excellent nurses to help him quickly. We had an excellent experience (as these are never what we choose to do) as Dr. F really made him comfortable and explained the process to us.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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