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About Dr. Joshua M Usen

Dr. Joshua M Usen, DO is a Doctor primarily located in Buffalo, NY. He has 21 years of experience. His specialties include Family Medicine. Dr. Usen is affiliated with Eastern Niagara Hospital - Lockport campus and Mercy Hospital Of Buffalo. He speaks English.

Dr. Usen has received 4 awards.

Rating Overview

32 Ratings with 13 Comments

The overall average patient rating of Dr. Joshua M Usen is Great. Dr. Joshua M Usen has been rated by 32 patients. From those 32 patients 13 of those left a comment along with their rating. The overall rating for Dr. Joshua M Usen is 4.2 of 5.0 stars.

Location

get directions SWEET HOME FAMILY MEDICINE
1416 Sweet Home Rd Ste 12
Buffalo, NY 14228

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Specialties

Dr. Joshua M Usen has the following 1 specialty

  • Specialty Expertise

    Dr. Joshua M Usen has the following 7 expertise

  • Weight Loss
  • Check-up
  • Family Planning
  • Immunization
  • Contraception
  • Influenza
  • Weight Loss (non-surgical)

Reviews

Showing 5 of 13

He hates his patients

On his twitter account, he says that he despises his patients, he makes fun of his patients, and he posts information about his patients that he was told in private. He goes by the name el doctor frustrado .

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

This is one the greatest offices I have been to throughout my life. Dr. Usen is caring, trustworthy and all around a great guy. Kerrie is super helpful. She went above what was expected for something I should have already none about my insurance. Great atmosphere throughout.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

I feel that this office is overrated. On several occasions I left messages of a serious nature with receptionist and Nurse Helene did not return my call for several days...by that time I had gone to an Urgent Care Facility. Nurse Helene is a bit rough around the edges in the way she relates to patients!! As is the front desk receptionist. I think her name is Chyanne or something like that.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Hands down the best practice in WNY. Dr Usen is excellent at what he does. The PA'S and Nurses are very knowledgeable as well as the medical assistants. His front receptionists are always very welcoming and go above and beyond to help. All around a great practice. You can certainly tell everyone likes what they do.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Best doctor and office staff, hands down!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    4 Awards

  • Patients' Choice 5th Anniversary Award

    Patients' Choice 5th Anniversary Award (2012)

    The Patients' Choice Award - 5 Year Honoree is a recognition granted only to those doctors whose ratings have reflected excellence in care for five years in a row. Only 1% of all doctors in the United States are bestowed this honor by their patients.

  • On-Time Doctor Award

    On-Time Doctor Award (2017, 2016, 2015, 2014)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Patients' Choice Award

    Patients' Choice Award (2011, 2015, 2016, 2009, 2017, 2010, 2014, 2012, 2008)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2015, 2012, 2011, 2010, 2014)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Hospital Affiliations

    Dr. Usen is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    21 Years Experience

  • New York College Of Osteopathic Medicine

    Graduated in 1997

  • Dr. Joshua M Usen Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna Elect Choice EPO
    • Aetna Managed Choice POS Open Access
    • Aetna NYC Community Plan
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Capital District Physicians Health Plan
    • CDPHP New York State of Health - Small Business
    • CDPHP PPO
  • Cigna
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Empire BCBS
    • Empire Blue Priority EPO
    • Empire PPO
    • Empire Prism EPO Blue Priority
  • Independent Health
    • Independent Health Encompass HMO
    • Independent Health FlexFit HMO
  • MVP Health Plan
    • MVP HMO
    • MVP Premier Plus HMO Small Groups
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

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  • Similiar Doctors

    Dr. Joshua M Usen is similar to the following 4 Doctors near Buffalo, NY.

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