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Dr. Joyce Norman Is this you?

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5 Ratings • 2 Comments

1.8
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Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
60 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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One Star

She is incompetent. Missed multiple injuries in myself and my son in a serious auto accident.

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Poor bedside manner

I went to the ER for a deep cut on my finger. While giving me stitches, she felt no compassion when I cried because the area had not gotten numb and I could feel every stitch she was making. After seeing a specialist a few days later, I was informed that I needed surgery to repair a torn tendon; not just the stitches that Dr. Norman had given me. That night in the ER, she failed to notice that the tendon was completely cut. If I had not gone to a specialist, I would not have had any use of my finger because of her oversight. She failed at her job as a medical professional. If my family or I go to the Simi Hospital ever again, I will refuse treatment from her.

Wait time
60.0 minutes
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Five Stars

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One Star

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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