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Dr. Justine D Decastro Is this you?

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17 Ratings • 2 Comments

4.2
  • 12
  • 1
  • 1
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  • 3

Quality Rating

Highly Satisfied

Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Easy Appointments
Appropriate Followup
Wait Time
30 min

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Showing 12 of 17 Ratings

Refused to treat

Should be NO stars! Was refused treatment & asked to leave for not allowing my license to be scanned. They already had my SSN for Medicare coverage & I offered to show my license for visual verification. Dr DeCastro was referred by my other primary care physician Dr Carrie Alexander who moved out of state (& never asked for my license) so it's not like I walked in off the street. Tried to explain my past problems w/identity theft & that meant nothing to the front desk. Key ways to ID a new patient--name, date of birth, SSN &/or health insurance ID & I was already @risk by giving up my SSN. Now my scripts are running out & I'm under pressure to find another physician for me & my family.

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Five Stars

She's very friendly and super smart. I would highly recommend Dr. DeCastro.

Wait time
30 minutes
Easy Appointment
Bedside Manner
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Four Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Five Stars

Five Stars

Easy Appointment
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One Star

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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Full Review Rating Breakdown

Five Stars

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