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13 Ratings • 4 Comments

4.4
  • 10
  • 1
  • 0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 13 Ratings

Down to earth

Dr. Garby takes the time to explain things so that the patient understands.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Knowingly performs experimental surgery that insurance won't pay for

Promises will not perform or schedule surgery without Pre-Auth as it is considered experimental by almost all US insurance companies (simple Google search will tell you that). Calls says she has pre-auth, then sends tens of thousands of dollars bill to patient well after appeal date and will not even consider working with patient on cost.

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Kyphoplasty

Excellent experience. This was my third kyphoplasty by Dr Karen Garby, she is extremely knowledgeable and makes you feel like you are in good hands. I highly recommend her and the Banner Hospital for this procedure.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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I highly recommend Dr. Garby.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Five Stars

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Four Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Two Stars

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