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Dr. Karen Heiden Is this you?

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6 Ratings • 1 Comment

3.0
  • 2
  • 1
  • 0
  • 1
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
20 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 6 of 6 Ratings

Would go somewhere else

Posted on July 15th, 2013

I didn't feel like the staff was very friendly. Dr. Heiden did not help me at all with my injury-no diagnosis, no rehab ideas etc. Just tweaked my hand around and it hurt and told me not to use if for a while. I can never get a hold of the office to deal with billing that they messed up on.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

Posted on April 1st, 2016

Five Stars

Posted on July 9th, 2015

Two Stars

Posted on March 2nd, 2015

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on July 3rd, 2014

Five Stars

Posted on February 7th, 2013

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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