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Dr. Katharine S Lum Is this you?

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39 Ratings • 7 Comments

4.3
  • 27
  • 2
  • 5
  • 2
  • 3

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
13.5 min

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Showing 12 of 39 Ratings

Avoid this place!

Refused to accept my insurance even after my insurance called and confirmed it would be covered!! Duh!! Too bad Dr. lum will never know how she may be losing patients due to an incompetent staff!! My insurance told me they were very rude and that I should find another doctor!! Imagine that!!

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Five Stars

Exceptional Doctor

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Great doctor, great staff!!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Never disappointed!

I have been going to Dr. Lum for about 20 years now and have never been disappointed with her. She has done everything from annual exams to a hysterectomy on me. I have also recommended her to a close friend who was recuperating from breast cancer for ongoing care. She loved her and neither of us would think of going elsewhere. She also has an e-mail system where you can make contact with her and she will email results back to you, which is very convenient. Please give her a try and form your own conclusions.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Very caring

Dr. Lum is a very caring doctor with a lovely sense of humor. Takes the time to answer questions and make you feel at ease. Plus- there are socks on the stirrups so they're not so cold (and menacing)!

Wait time
15.0 minutes
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Four Stars

Dr Lum was extremely thorough and gentle. She was also very caring. My only problem was with the front desk staff who were loud and caused a long wait for registration.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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never expereince like this....

without any discussion or any concern she just refuse to talk and without any reason staff told me that i am not anymore allowed to visit the clinic, even i did register couple years.This is something i ever seen the staff and doctor...

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

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