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Dr. Kathleen Kelly Is this you?

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5 Ratings • 2 Comments

4.1
  • 3
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  • 1
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
5 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

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Showing 5 of 5 Ratings

What a great Doctor

Posted on March 1st, 2013

Dr Kelly was just amazing .you could tell things were very busy yet she took the time to explain every thing to us and never once made us feel rushed. She really cared that we understood what the tests were and what treatments were needed. I would highly recommend her to everyone!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on May 25th, 2011

The appointment was weird first thing because she walked in knowing I was a new patient, but didn't introduce herself or ask my name, but chastised me for not being enrolled in KP online yet. Dr. Kelly put in some effort at small talk, but when it came down to medical matters, her bedside manner went out the window. I came in to Kaiser with a condition that was previously diagnosed by 3 doctors. It's all in my medical record, but she refused to continue with the course of prescriptions that I was on, and insisted that I go to a KP specialist for ONE MORE diagnosis. Guess what, the specialist gave me my 4th diagnosis! It was a waste of time and money. I don't appreciate the skepticism or the lack of continuity of care. I won't continue with her as my PCP. Her nurses are amazing though, bubbly personalities and big hearts, I wish they had MDs so I could choose one as my doctor!!

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Five Stars

Posted on September 22nd, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Posted on June 27th, 2015

Five Stars

Posted on September 27th, 2014

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