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Dr. Kathryn Malone Is this you?

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12 Ratings • 2 Comments

3.7
  • 5
  • 2
  • 2
  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
32.5 min

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Showing 12 of 12 Ratings

HORRIBLE EXPERIENCE

Posted on April 23rd, 2010

I had an appointment for 3PM for a physical. I arrived 10 minutes late, was given the usual paperwork to fill out. 20 minutes later they called me up to the desk to inform me that my appointment would be canceled because I was late. Seems like if that was REALLY the policy they could have told me that when I walked in. They then attempted to put me with a different doctor after I complained. I waited another 10 minutes to see him, they took me back, once back there they asked what I was there for. I told them a physical, then they changed their minds, they didn't have time to see me after all. So much for having an appointment. Terrible receptionists, terrible communication, I don't know if the doctors are any good since I wasn't able to see anyone WITH AN APPOINTMENT! Stay away from this place!

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

Posted on April 9th, 2010

so glad to find a new family dr. after moving to this side of bay, it was a blind pick, and turned out to be just what I wanted!

Wait time
5.0 minutes
Easy Appointment
Promptness
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Five Stars

Posted on November 14th, 2016

Five Stars

Posted on June 3rd, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 4th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on February 16th, 2016

Four Stars

Posted on February 3rd, 2016

Five Stars

Posted on October 28th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on May 24th, 2015

Four Stars

Posted on December 29th, 2014

One Star

Posted on November 19th, 2014

Four Stars

Posted on October 29th, 2014

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