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Dr. Kathy Gromer Is this you?

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7 Ratings • 2 Comments

2.4
  • 1
  • 2
  • 0
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  • 4

Quality Rating

Neutral

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
45.3 min

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Showing 7 of 7 Ratings

One Star

Posted on June 27th, 2013

Dr Gromer is arrogant and impatient.

Wait time
56 minutes
Easy Appointment
Promptness
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Stay Away in my opinion

Posted on January 4th, 2012

Apart waiting for over two hours to see Dr.Gromer, what really through me was what happened 6 months later when it was time to order a new mask for my CPAP machine. Due to my high deductible of $3000 that I have with my insurance company I had to go on a payment plan for a balance I had with Minnesota Sleep Institute/Minnesota Lung. Six months went by and I needed a new mask, hose, filters and tank for my CPAP. I called my insurance company (Medica) and they confirmed that they would cover these items every six months. They went on to say that Medica would pay 100% for these items because I have reached my out-of- pocket. Minnesota Lung would not give me the items I needed unless I pay off my bill by at least 50%. I told them that I am on a plan and that the insurance company will pay 100% of this current order. They refused stating it is their policy to not give any care or equipment until the balance that any patient has is paid 50% or greater. Medica called Minnesota Lung and told them that they would pay the bill 100% but they still refused. I wrote a letter to Dr.Gromer and the head Doctor regarding this and I did not get any phone call or letter back. Stay away is all I can say. You can see that this company doesn't have the patient in their best interest but the all mighty dollar! I ended up going to Allina Home Oxygen & Medical Equipment. They were great and have my future business.

Wait time
60.0 minutes
Easy Appointment
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Four Stars

Posted on December 14th, 2015

Easy Appointment
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Four Stars

Posted on November 9th, 2015

One Star

Posted on April 9th, 2015

Wait time
20 minutes
Easy Appointment
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Five Stars

Posted on April 4th, 2015

One Star

Posted on January 25th, 2015

Easy Appointment
Promptness
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Bedside Manner
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