Dr. Kathy Yolande Jones, MD

No time for patience

This was my first appointment but I found everyone very competent and helpful.

I was at Dr. Jones’ Orange Avenue office for 3 hours. People with appointments after me were in and out before me. Despite having a few concerns I was told 1 appointment per concern. I had to beg to get my growing breast lump examined because it was the second concern I listed. Dr. Jones seemed nice enough but the labs she ordered did not apply to my examination or problem. The receptionist took pictures of my personal documents, ID and insurance card, on her personal cellphone. She confirmed it was her personal cellphone twice, loudly, in front of the people in the waiting room. Despite being booked over a month out I was not asked to keep a uro journal until the end of the 3 hours. That was the only form of treatment offered. From a personal standpoint her receptionist was extremely rude and her nurse, though sweet, could not keep track of anything she asked me or asked me to do. I will never go back and I will warn every person looking for a gynecologist to stay as far away from this practice as possible. To add insult to injury I was sent a text from Dr. Jones’ office about my experience. I selected No when asked if I was satisfied and was taken to a page to send the office a message. I went back and selected Yes and was asked to write a review for her page. THIS IS THE ONLY REASON DR. JONES HAS HIGH RATINGS.

I was at Dr. Jones’ Orange Avenue office for 3 hours. People with appointments after me were in and out before me. Despite having a few concerns I was told 1 appointment per concern. I had to beg to get my growing breast lump examined because it was the second concern I listed. Dr. Jones seemed nice enough but the labs she ordered did not apply to my examination or problem. The receptionist took pictures of my personal documents, ID and insurance card, on her personal cellphone. She confirmed it was her personal cellphone twice, loudly, in front of the people in the waiting room. Despite being booked over a month out I was not asked to keep a uro journal until the end of the 3 hours. That was the only form of treatment offered. From a personal standpoint her receptionist was extremely rude and her nurse, though sweet, could not keep track of anything she asked me or asked me to do. I will never go back and I will warn every person looking for a gynecologist to stay as far away from this practice as possible. To add insult to injury I was sent a text from Dr. Jones’ office about my experience. I selected No when asked if I was satisfied and was taken to a page to send the office a message. I went back and selected Yes and was asked to write a review for her page. THIS IS THE ONLY REASON DR. JONES HAS HIGH RATINGS.

Dr. Jones is an excellent surgeon but her office staff is more interested in scheduling annual exams and trying to see her for a problem is difficult

Office staff..front desk..mgr..rude.. Tell them your concern and they give advice..not dr.. unapproachable..hardly answers phone and you have to leave a msg..which.may or may NOT be returned. Hrs. Very limited..and often last min. Camcellations and then books you out weeks later. So disappointed..its getting worse.

I have to wait 4 hours literally to see the doctor, she stay with me for about 5 minutes, was rude and when she was making a pelvic exam she ask me why my weird face and I couldn’t say anything when she star laughing and told me “no body is happy with 2 finger in the vagina right ?” I find this not only rude but totally unacceptable for a doctor who treat your intimate parts!! Don’t recommend this doctor, horrible experience.

Both she and her staff are rude and condescending. No bedside manner whatsoever. Make you feel like they're doing you a favor by being there. Extremely inefficient. Impossible to get a hold of. Has no backup if she's not in the office. Can't ever get anyone on the phone. Wait a long time to get a response back, since everything is done via message on the portal. Had 8 a.m. appointments and she never came in the office before 8:30. Never got in my room before 9. Never ran any tests or anything on my condition, just assumed she knew what it was and there was nothing that could be done. Went to her for a year, and then finally got fed up and went to another doctor, who ran tests and had my condition taken care of in under 3 months.

Dr. Jones spent a lot of time with me to discuss my condition and answer any questions. Very good bedside manner. She is a caring doctor.

To begin with, completing the new patient paperwork is a complete nightmare with half of it done via an online portal and the other half you're manually complete and print. Upon arrival, you must then completely additional paperwork that is almost an exact duplication. On to the doctor... Dr. Jones lacks professional bedside manner and has no interest in learning about her patients. Not only is she unprofessional, but down right rude. I wouldn't recommend anyone wasting time and money visiting her office.

Worst doctors office I have ever been to. Wait time long

I was hoping to find an OBYGN that I felt comfortable with as obviouslty that is very important. I waited for an hour to get into my appointment. Once the appointment finally started, it was quite disappointing. I was a new patient and when Dr. Jones came in the room, she didn't even shake my hand and introduce herself. The (Celebration location) was not very clean. There was literally, what looked like dried blood, on the wall under one of the tables in the exam room. The disposable speculums were literally just laid out on the table waiting for the next patient, so that dust or a sneeze or any other germ could land right on them. I stared at them and thought, "they could at least cover them or put them in a drawer or soemthing." It just wasn't very inviting. My breast exam wasn't done properly. In fact she only examined one of my breasts since she got distracted discussing something else with me. I was left thinking,"what about the right breast?" I asked her a few questions about some concerns I was having and she sort of gaffed at me and gave me a look that made me feel silly for asking questions. The staff was nice and polite so I'll give them that. Dr. Jones however seemed impatient and I didn't feel comfortable talking to her at all. I felt like if I asked anymore questions, I would be "taking up her time". It was very unfortunate.

By her own admission there were mistakes made in the OR during my surgery. I am left with horrific pain and a doc who either doesn't know how or refuses to diagnose and treat the pain. On initial apt she said she could and would take of 3 related problems. At surgery she only addressed one of the 3 and did that so poorly that I am left with constant pain which she refuses to treat effectively . Calls are NOT returned promptly. Care at Celebration Hospital was poor and not well informed about current standards and appropriate pain management. Avoid this doc even if you have to journey far to find adequate treatment.

Kathy Jones was very unprofessional. When she preformed my surgery she was very sloppy in her methods. Just in the last few years I have found other women that had gone to her and have had the same problem. I have had to go back to surgery with another urologist several times to fix her work. I have been in pain for years. Don't go to her.

i am alive and well thanks to Dr Jones.She has shown me nothing less than total professionalism since i was seen by her in the emergency room at Florida Hospital South.She did my surgery, kept my family informed, and has been very kind and caring.Her staff is also professional but nice.

This doctors office is ridiculous. I have been in for several appointments and wait an hour and a half for all. They are horrible at returning phone calls or even picking up the phone. I've called 6 times in a month, and still no reply back, I would not recommend this doctor what so ever.

FINALLY! A DOCTOR THAT CAN FIX MY PROBLEM AND RE-CONSTRUCT MY PELVIC FLOOR!

I have always waited for one hour for my appointments. I needed to read and sign one form and I had the first appointment of the day and I still waited 25 minutes to do that. I fill out a symptom form every time I go there and it's like the staff and maybe even the doctor doesn't look at them.